Returns & Exchanges

At Riddle, we want you to feel confident in your beauty ritual, which is why we offer a 30-day window for returns and exchanges on all eligible products. If your selection isn't the perfect fit for your skin or style, we are here to make the transition seamless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the products in their original packaging to ensure they are protected during transit and include any promotional materials provided.

3

Ship It Back

Affix the prepaid shipping label sent to your email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing